Call Center Job at Confidential, Jacksonville, FL

Q0JFcmkyOW4vbFArYk43ai8yM1F2d3lCSlE9PQ==
  • Confidential
  • Jacksonville, FL

Job Description

We are hiring for a key position within our Retirement and Benefits Department. This role is essential for supporting participants across our 401(k), pension, and deferred compensation plans. Your responsibilities will center on delivering exceptional service by providing clear account information, guiding participants through transaction execution, and completing the processing of all financial transactions.

salary: $20.99 - $21 per hour
shift: Second
work hours: 8 AM - 7 PM
education: High School

Responsibilities

Training will be Mon-Fri 9-5:30

  • SHIFTS are listed in EST- first come first serve
    Mon, Tue, Fri, Sat 10H 30L 8:00:00 AM 6:30:00 PM
    Mon, Tue, Wed, Sat 10H 30L 8:00:00 AM 6:30:00 PM
    Mon, Tue, Fri, Sat 10H 30L 8:30:00 AM 7:00:00 PM
    Mon, Tue, Wed, Sat 10H 30L 8:30:00 AM 7:00:00 PM
Department- 401k Retirement and Benefits


Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.

The essential functions of this role include:
  • working weekends
Skills
  • Basic Computer Skills
  • Customer Service
  • Customer support
  • Call Center Support
  • Typing Skills
  • Empathy
  • Telephone Etiquette
  • Active Listening
  • Client Service
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Shift work, Weekend work

Similar Jobs

Mayo Clinic

Massage Therapist Job at Mayo Clinic

 ...and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Massage Therapist administers professional massage and body treatments to Rejuvenate Spa patients and guests. Must have thorough knowledge... 

BJC HealthCare

Med Surg Clinical Nurse Part Time Job at BJC HealthCare

 ...Benefits Eligible BJC RN Career Ladder - The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to...  ...Additional Preferred Requirements BSN Degree Med Surg Experience Overview Memorial Hospital Belleville is an acute care... 

Barclays

Securitized Products CRE Attorney Job at Barclays

 ...backed transactions, including CMBS issuance and underwriting, CRE mortgage loan origination, CRE whole loan repo financing and CMBS...  ...relevant coverage area and coordinate regularly with the Risk and Compliance departments, among other functional partners. To be... 

G.T. Construction

Project Manager Job at G.T. Construction

 ...sales team, backed by top-tier production managers and an established local reputation....  ...account management and sales role, you are a project consultant and a homeowner advocate. You...  ..., and protect their biggest investment. Entry-level and experienced sales professionals are... 

Gpac

Fire Alarm and Security Technician Job at Gpac

 ...health, dental, vision, retirement, PTO, etc.).* Company vehicle, phone, and tools (as applicable).* Paid training and advancement opportunities.* Paid Relocation Please send resumes to or call for additional information on this or any other positions available....