Desktop Support Technician - Level I Job at Match Point Solutions, Chicago, IL

QlJRcGpXWnQ5MW56YXRqazkyblp0d09GSkE9PQ==
  • Match Point Solutions
  • Chicago, IL

Job Description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India . Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Job Title: Desktop Support Technician - Level I

Location: Chicago, IL

Employment Type: Contract

Pay Range: $25/hr - $30/hr

- Role Overview/Job Responsibilities

Need assistance for the next 2 3 months migrating users from one Microsoft tenant to a new tenant. This is a fully onsite role where you will support end users throughout the migration process.

Users will come to the support desk to have their devices migrated to the new tenant. You may also be expected to proactively walk the office floor, check in with end users, and provide assistance at their desks. A daily list of users scheduled for migration will be provided.

- Required Qualifications

  • Desktop Support experience.
  • Familiarity with Microsoft Intune.
  • Strong customer service and communication skills.
  • Experience assisting with Microsoft tenant/email tenant migrations.
  • Experience downloading and configuring Microsoft Intune and signing users in.
  • Ability to troubleshoot password reset and authentication issues.
  • Ability to follow a documented migration process/script to move end-user computers to a new domain.
  • Comfortable working in a fast-paced, onsite support environment.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Tags

Contract work, For contractors, Work at office, Local area

Similar Jobs

Blue Recruitment Personnel Ltd.

HGV Class 1 Driver Job at Blue Recruitment Personnel Ltd.

 ...network and supporting freight movements efficiently and professionally. The role requires accurate paperwork completion, safe driving practices, and clear communication with customers and colleagues. Key Responsibilities: Carry out nationwide deliveries and collections... 

Confidential

Picker/Packer Job at Confidential

 ...operations team as Picker/Packers! What Youll Be Doing: Youll be at the heart of the actionhandling incoming stock, picking and packing customer orders, and making sure everything flows smoothly. Your role is essential to keeping our warehouse running like a well... 

Columbia Sportswear Company

prAna Receptionist Job at Columbia Sportswear Company

 ...the headquarters premises and enforce security procedures, such as badge requirements...  ...as all office equipment. Providing Administrative Support to HRBP: Assist with various administrative...  ...elements of well-being: physical, social/emotional, financial, career and... 

CYCSF

Finance Manager Job at CYCSF

 ...population of high-need young people to explore their full potential through academic, career, family, and community life. Title: Finance Manager Salary: $100,000 - $120,000 per year with Excellent benefits Reports to: Director of Finance Status: Full-Time,... 

CCSI (Parent) : CCSI

Administrative Specialist Job at CCSI (Parent) : CCSI

 ...Administrative Specialist Erie County Childrens Single Point of Access (C-SPOA) Buffalo...  ...Code of Conduct and CCSIs Privacy and Security Policies, New York State regulations...  ...of Homeland Security and the Social Security Administration. Coordinated...