Job Description

End to End Test Engineer

Role Overview

We're looking for a Senior E2E QA Engineer to own end-to-end quality across the Order-to-Activation lifecycle. This role drives release quality, leads triage during critical issues, and coordinates across onshore-offshore teams and stakeholders for a fast-paced e-commerce/telecom-style environment.

Key Responsibilities

Lead and drive E2E testing strategy across releases, owning quality sign-off

Design, execute, and maintain E2E test scenarios covering Order Provisioning Activation Fulfillment Billing flows

Understand and validate downstream system behavior when a flow is triggered - order creation, provisioning triggers, activation status, billing/invoicing impact

Create and manage test data across systems (Order Management, CRM, Billing, Provisioning) to support complex E2E scenarios

Use Kibana (or similar log/monitoring tools) to trace transactions, debug failures, and validate system behavior across the flow

Facilitate release readiness meetings, triage calls, and war-room sessions during incidents

Conduct deep-dive root cause analysis on E2E failures spanning multiple systems; drive issues to closure with relevant teams

Coordinate effectively across onshore-offshore teams, ensuring smooth handoffs and consistent communication

Partner with Dev, Product, Billing, CRM, and Business stakeholders to align on scope, risk, and release timelines

Mentor QA team members and establish E2E testing best practices

Required Skills & Experience

7+ years in QA/Testing, with strong E2E and systems-integration testing background

Solid understanding of Order, Provisioning, Activation, and Fulfillment flows (e-commerce/telecom domain preferred)

Working knowledge of Billing and CRM systems and their role in the E2E flow

Strong API testing knowledge (REST/SOAP, Postman or similar)

Hands-on experience with Kibana for log analysis and transaction tracing

Skilled in test data creation/management across multiple integrated systems

Excellent problem-solving, analytical, and triage skills

Outstanding stakeholder management and communication - able to command a room, drive alignment, and influence decisions

Proven experience leading releases under tight timelines

Experience working in onshore-offshore delivery models

Good to Have

Exposure to automation tools (Selenium/Playwright/Cypress)

Experience with CI/CD pipelines

Prior experience as a QA Lead/Manager

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company, Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development, Projects, Requirements Analysis, Software Design, Software Implementation, Efficient Build, Release Process, and turnkey software V & V Services. We have more than 20+ years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment, connected vehicles, Cyber security, OTA, and Advanced Safety/ Body electronics.

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