Job Description

About the Role:

We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.

Key Responsibilities:

• Provide excellent customer service via phone, email, and in person

• Handle administrative duties such as data entry, record keeping, and email correspondence

• Support internal teams with customer-related inquiries and service needs

• Troubleshoot basic service issues and escalate when necessary

• Work collaboratively with peers and other departments to resolve customer issues

• Maintain a professional and friendly demeanor with clients and team members

What Were Looking For:

• Bilingual in English and Spanish required

• Previous experience in retail, customer service, or administrative roles is preferred

• Proficiency in using computers, phones, and emails

• Strong communication and organizational skills

• Dependable, team-oriented, and able to handle a fast-paced environment

• Positive attitude and willingness to learn

• Ability to remain calm under pressure and handle stress professionally

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