Job Description

About Us

At Southern Vermont Arts Center we draw on Vermont’s spectacular landscape and vibrant artistic heritage to inspire lifelong relationships with the arts for all. We believe art has the power to inspire, challenge, and connect people. We're a community-centered art museum dedicated to creating meaningful experiences for every visitor who walks through our doors — we're looking for someone who shares that passion.

The Role

As Gallery & Sales Manager, you'll lead and support a team of Gallery Associates, ensuring our galleries run smoothly and every visitor leaves with a lasting impression. You're a natural people-person who is equally comfortable coaching a team member, liaising with curators, and solving the unexpected challenges that come with a busy public space.

What You'll Do

Gallery Associate management

• Oversee the day-to-day operations of the museum's galleries
• Recruit, train, schedule, and mentor Gallery Associates
• Monitor gallery conditions to ensure artwork safety and visitor wellbeing
• Manage budgets related to gallery staffing and operations
• Collaborate with curatorial and Education teams on exhibition openings and other programs

Art sales management

• Set up and maintain art sales spreadsheets
• Ensure artists are notified of art sales and collect artist w-9s
• Arrange for shipping of artwork with the curatorial team
• Send and track shipping invoices
• Make or delegate artwork pick-up calls to buyers
• Assist in museum shop inventory management and sales
• Assist Deputy Director with setup of annual craft market

Visitor services management

• Work with Marketing Director to ensure that all collateral and digital signage is current
• Coordinate and welcome group tours
• Develop and maintain visitor experience standards and procedures
• Prepare regular reports on visitor feedback and gallery performance via the COVES program
• Work with advancement coordinator and gallery associates to increase membership sales through visitor conversions
• Become familiar with SVAC’s CRM software
• Oversee and troubleshoot Point of Sale software (Acme and Square)

What We're Looking For

• 2+ years of customer service or retail experience (museum, gallery, or cultural institution helpful)
• Previous supervisory or team leadership experience
• Strong organizational and problem-solving skills
• Excellent communication skills — with staff, visitors, and senior leadership alike
• Calm and composed under pressure, with a solutions-focused mindset
• Familiarity with gallery safety and artwork handling protocols is a plus

What We Offer

• A role at the heart of a vibrant cultural institution
• Staff access to exhibitions, events, and professional development opportunities
• A beautiful, inspiring place to work every day
• A collaborative, mission-driven team environment
• Salary range: $22.00 - 23.00/hour

Southern Vermont Arts Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To Apply: Send your resume, and a cover letter letting us know why you would be a great fit for this position to hr@svac.org.

Job Type: Part-time

Pay: $22.00 - $23.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Art gallery or museum: 1 year (Preferred)
• Supervisory or Leadership: 1 year (Required)
• Administrative: 1 year (Preferred)
• Customer service: 2 years (Required)
• Retail sales: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person

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