Help-Desk Support Analyst in Redwood City, CA (Onsite) Job at INA Solution Inc, Redwood City, CA

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  • INA Solution Inc
  • Redwood City, CA

Job Description

Job Title: Service Desk Analyst
Location: Redwood City, CA (Onsite)
Duration: Long-Term

Required Qualifications:

  • 3 4 years of experience in a Service Desk, Help Desk, or Desktop Support role.
  • Experience supporting Windows operating systems, desktop/laptop hardware, and peripherals.
  • Hands-on experience with ServiceNow, Remedy, Zendesk, or similar ITSM tools .
  • Experience using remote desktop support tools.
  • Strong troubleshooting, communication, and customer service skills.
  • Higher education IT support experience is a plus.

Job Tags

Remote work

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