Job Description

Let’s be #BrilliantTogether

Overview

ISS STOXX is hiring! We are looking for a Junior UI/UX Designer to accelerate our transformation and deliver a persona-based approach in a modern interface to our customers. This role will sit within the product organization and will partner closely with product, data, technology and our customer facing teams. Leverage your knowledge and expertise and drive delivery to delight users.

Responsibilities

• Leverage your skills in user journey and experience mapping to visualize and analyze user interactions, deliver service designs, uncover pain points, discover opportunities, and propose solutions that enhance user satisfaction and increase engagement.

• Develop personas, wireframes, and prototypes that effectively communicate design concepts and user flows, iterating based on stakeholder/client feedback and usability testing results.

• Partner with cross functional stakeholders, product managers, and development teams, to deeply understand and define user needs, business goals and project requirements.

• Create and maintain design guidelines, pattern libraries, and cohesive design systems that align with ISS Stoxx’s design principles, ensuring consistency and coherence across all products and features.

• Conduct user research usability testing and heuristic evaluation and analyze user feedback to refine and improve the user experience of systems.

• Stay updated on design trends and industry dynamics, emerging technologies, and best practices in CX/UX design to bring fresh ideas and innovative approaches to the team.

Qualifications

Training & Experience:

• Bachelor’s degree in an analytical field of study such as Computer Science, Management of Information Systems, Economics, or Finance

• Has 2 to 5 relevant years of experience in global financial services or fintech industry as a proven experienced UX/Service Designer, showcasing a strong portfolio of successful enterprise projects (portfolio must be included in the CV/Resume)

• Ability to analyze problems or situations and apply a structured, analytical approach to developing solutions that progress our agenda and our clients’ needs.

• Demonstrable proficiency in user journey mapping techniques, design thinking methodologies, and facilitating ideation workshops.

• Solid understanding of user-centered service design principles and best practices.

• Experience with user research, usability testing, and data-driven design decision making.

• Visual design competency desirable with deep understanding of user experience.

• Proficient with design tools such as Figma, Figjam, Miro, Adobe XD, or similar software.

• Ability to effectively communicate and articulate design concepts and decisions.

• Strong presentation skills (both verbally and written); ability to articulate complex research in a clear and simple manner to a variety of audiences.

• Solutions-oriented team player with track record in executing across a diverse range of priorities.

• Intellectual curiosity, creative thinker; desire to constantly learn and continuously improve.

• Excellent ability to establish, develop, and maintain trust-based relationships with key stakeholders and peers.0

Work Location & Schedule:

• Amenable to work in Ayala North Exchange Makati and on a Hybrid work set-up (3x onsite per week)

• Amenable to work on a permanent nightshift schedule (4:00 PM to 1:00 AM, PHT)

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What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

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Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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